PRICE

At bare minimum, 75+ reviews every month!

If your account exceeds the 75 reviews included in your plan, no problem—our system is designed to handle overages in a simple and cost-effective way.

Here’s how it works: Each review request uses a small portion of credits, and as a rule of thumb, $10 covers about 200 review requests. Your account also starts each month with a $5 credit, which is typically enough to cover the phone number fees and the communication required for up to 75 review requests.

If you exceed the 75 reviews in a month, the system will first use any remaining portion of your $5 monthly credit. Only after that is used will it apply an additional $10 credit to cover the extra review requests. This $10 credit doesn’t expire and rolls over month to month until it’s fully used. Depending on your usage, it could last months or even years for additional review requests if your overages are small.

We know this can sound a bit confusing, but rest assured—you’ll never see a dramatic increase on your invoice, and we’re always here to answer any questions you have. During your onboarding call, we’ll go over everything to make sure it’s crystal clear and tailored to your business needs.

There are two additional fees you should be aware of when using Go Big Reputation, both of which are standard for businesses texting U.S. numbers and are not unique to our service.

A2P 10DLC Registration: As part of your onboarding process, your business will need to complete an A2P (Application-to-Person) registration. This is a requirement for all businesses worldwide that want to send text messages to U.S. phone numbers. It ensures your texts comply with carrier regulations and reduces the chance of being flagged as spam. This is a one-time fee, typically around $20, and is required for your phone number to be verified.

Monthly Phone Number Fee: To send messages, you’ll also have a small monthly fee for your dedicated phone number(s). This fee is typically less than $2 per month per number.

These fees fall under what we call 'Re-Billing' fees. That means Go Big Reputation simply passes these charges directly to you at cost—there’s no markup from us. These are unavoidable fees charged by carriers, and we handle the logistics to keep it simple for you.

Rest assured, these costs are minimal and ensure your business can operate within the industry’s best practices for texting and communication. If you have any questions about these fees or the registration process, we’re happy to walk you through it during onboarding!

Our system integrates with key platforms like Google and Facebook, where most clients look for reviews before choosing a service. When a client leaves a positive rating, they’ll be prompted to share their feedback on one of these platforms, helping you build a credible online reputation in the places that matter most.

No, there is no set limit on the number of clients you can add each month. Go Big Reputation is designed to scale with your business, so you can continue to add clients as your customer base grows, ensuring that every client interaction is followed up with a review request.

Go Big Reputation automates the review process, making it easy to request feedback from clients right after their appointment. It sends SMS or email requests, prompting clients to rate their experience. Positive ratings encourage clients to post reviews on platforms like Google or Facebook, while negative feedback alerts you directly, allowing you to address concerns before they become public. This consistent flow of reviews strengthens your online presence and builds trust.

Yes, automated responses are fully customizable to match your brand’s voice. Based on the client's rating, the system sends out tailored follow-up messages: it alerts you for low ratings, requests additional feedback for mid-ratings, and encourages high ratings to be shared on review platforms. This automated engagement keeps client communication active and aligned with your brand, even after their appointment.

Yes, Go Big Reputation provides a centralized dashboard where you can view, manage, and respond to all client feedback. This setup allows you to track the overall sentiment of your reviews, see which clients may need follow-up, and easily manage your online reputation from one place.

The social media planner is designed for ease of use, allowing you to schedule posts with just a few clicks. It supports major platforms like Facebook, Instagram, and LinkedIn, ensuring your positive reviews are shared widely to boost credibility and engagement. This way, you can maintain an active social presence without spending extra time on manual posts.

We provide dedicated customer support to help you get the most out of Go Big Reputation. Our team offers onboarding assistance, training, and ongoing support, so you’re never left in the dark. Whether you have a question about setting up or need guidance with a specific feature, we’re here to help.

Go Big Reputation includes reporting tools to help you track the impact of your efforts. You can view metrics such as the number of reviews received, response rates, and overall rating improvements. These insights allow you to see the direct impact on your online reputation and help identify areas for further growth.

Absolutely! The Go Big Reputation system is built on a robust platform that goes beyond reputation management. While the reputation module is the main feature, you also have access to tools for social media management, automation, and other business functions.

You can use it to schedule and post content to your social media accounts, set up automated client follow-ups, create email or text campaigns, and even manage customer interactions. It’s a versatile system designed to save time and streamline your operations.

While you’re welcome to explore these additional features, it’s important to note that increased usage may result in some minimal re-billing costs—such as for additional texts or email campaigns.

That said, we’re here to support your efforts every step of the way. We offer weekly training sessions and personalized onboarding to help you maximize the system’s potential without any confusion.

If you’d like to dive into these tools, we’re happy to walk you through them and answer any questions during your onboarding call!